About Us - The Destination Lounge

Who are we?

The Destination Lounge has been sending clients to holiday destinations across the globe since 2006.
We're an independant company offering our experience to couples, families and single travelers from Aberdeen to Penzance (and beyond) - but because we're a member of The Advantage Travel Partnership we have access to large and small suppliers which means we can hunt out the best deals on your holidays without being tied down to a limited Tour Operator list, like some major high street agents.

We can offer you holidays and experiences from all over the world, but we really enjoy putting together tailor-made itineraries and dream holidays to luxury Islands in the Caribbean and Indian Ocean. Our team have travelled extensively around the world so we can give you plenty of first hand knowledge from our personal experience - which is always reasuring.

Of course, we're always looking for the next hot spot to visit!

Over the years we've been successful in winning several awards for our work such as multiple awards from Sandals & Beaches resorts - including Top UK Agent. That's something we're very proud of!

Big Blue Marble Limited

Our growth in recent years led to us forming a new limited company to call our own. That company is called 'Big Blue Marble Limited' - we thought it was a good name as that's often how Planet Earth is referred to when seen from space!

Why Book with The Destination Lounge?

Our team of Travel Professionals are full of travel ideas and inspiration, but if you want to make a quick holiday booking our website is just the right place...

  • Loved Locally, respected nationally
  • ABTA Bonded for financial protection
  • Small team of Travel Professionals
  • Combined experience of hundreds of destinations
  • ATOL licence for dynamic packaging
  • Price-match policy to help save you money

How am I protected with The Destination Lounge?

This is a very sensible question to ask. In fact as more people ask it of themselves, the more they are turning to The Destination Lounge to book – because that way their hard-earned money is safe!

ABTA – Association of Bonded Travel Agents

The Destination Lounge is bonded with ABTA under number P7162, P7163 & P7257The Destination Lounge is a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in the unlikely event of our financial failure. Always ask us about the protection that applies to your booking.

Sounds great, but what does that mean to you? Essentially ABTA members pay a large amount of money to ABTA, who hold it in a bond, so if that company were to go bust, the funds are already secured to refund clients.

Don't be fooled into thinking The Destination Lounge is a risk because its small... As part of the Advantage Travel Partnership we have a huge company behind us, and therefore behind you and your holidays!

You can check our ABTA licence by clicking here to visit ABTA's own website. You'll see that we're part of The Advantage Travel Partnership: our Ilfracombe branch is under ABTA No.: P7162, or Barnstaple Branch under ABTA No.: P7257 and our South Molton Branch under ABTA No.: P7163.

ATOL – Air Travel Organiser's Licensing

ATOL is the UK's financial protection scheme and protects you when you book a holiday with a UK ATOL holder. It ensures you do not lose money or become stranded abroad if your ATOL holder collapses.

ATOL stands for Air Travel Organiser's Licence and is backed by the UK Government.

ATOL was first introduced in 1973, as the popularity of overseas holidays grew. After a number of travel business failures left people stranded, the UK Government realised consumers required protection when their travel providers fell into difficulties.

The scheme was designed to cover charter flights and package holidays, and functioned well for years. However, the holiday market changed considerably and the scheme was overhauled in 2012 and again in 2018 to keep pace with these changes.

The Benefits of ATOL Protection

ATOL stops you losing money or becoming stranded abroad if your travel business collapses:

  • If the business collapses while you are on holiday, the scheme will make sure you can finish your holiday and return home.
  • If the business collapses before you travel, the scheme will provide a refund. 

What situations does ATOL cover?

UK and European law says your holiday must be protected if you book a package holiday. ATOL is a UK financial protection scheme and protection applies to most air package holidays sold by UK travel businesses. The law says your holiday must be protected if you book a holiday with a single travel firm that includes:

  • flights and accommodation (including a cruise), or
  • flights and car hire, or
  • flights, accommodation and car hire
  • the elements listed above must be booked within 24 hours of each other to be covered.

The scheme also applies to some flight only bookings - usually those where you book flights (including UK domestic flights) but do not receive your tickets immediately. This is most common with charter flights, but can also apply to discounted scheduled flights or where you pay for flights in installments. Please note that ATOL does not apply to flights booked directly with scheduled airlines or to flights booked with airline ticket agents.

The Destination Lounge's ATOL Licence

While many of the package holidays we provide are covered by a tour operators ATOL licence, quite often we will use our own ATOL licence to make a financially secure holiday package for you.

This gives us the ability to offer greater flexibility in the itineraries we can arrange for you, as well as making a much keener price for your wallet.

Make sure you ask if you are unsure if your holiday package is covered by ATOL and to whom it belongs.

You can check out the validity of The Destination Lounge's ATOL licence by using the CAA's licence checker - which is right here! You'll find us listed as 'Big Blue Marble Limited, which is our company name.

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